MediPendant is the Most Advanced Medical Alarm On The Market Today
MEDIPENDANT IS THE MOST ADVANCED MEDICAL ALERT SYSTEM ON THE MARKET TODAY.
MediPendant is a personal emergency response system that gives users access to help at the press of a button, 24/7, 365 days a year. It is the only monitored medical alarm on the market today that allows the user to speak and listen to an operator DIRECTLY through the pendant. MediPendant is a great product for Senior Alert, and the disabled.
How the MediPendant works:
1. In an emergency, push the button on your pendant to connect to an operator. Help is available.
2. Our highly trained EMT-certified operators will assist you, and stay on the line with you until help arrives.
3. Help is dispatched (ambulance will only be sent if needed) and loved ones are contacted if necessary.
MediPendant Features:
- Speak and listen to the operator directly through the pendant
- 24/7 monitoring with EMT-certified professionals
- Easy installation/User friendly
- Operates anywhere from 300 to 600 feet* in or around the home†
- Water-resistant—may be worn in bath or shower**
- Can be worn around the neck, clipped to your belt, or around your wrist.
- Battery provides up to six hours of talk time and up to one year of stand-by time.
- Bilingual (Spanish and English) equipment and operators available
† Building structure and conditions may affect range.
**Base station should never be exposed to water.
Completely agree that a cell phone is no substitute for a personal emergency medical response (PERS) system, or medical alert system for seniors. In the event of an emergency, seniors need the simplicity of a large, single medical call button that is programed to contact emergency response personnel who have their information. An emergency fall is not the time to wonder if the cell phone is charged, or to remember which buttons to press.
BUT, if you are going to carry a cell phone, make sure you put ICE on it – In Case of Emergency. Here is how: http://www.medicalhomealert.com/351/put-ice-on-your-cell-phone-in-case-of-emergency
Your friend's parents or spouse has installed an Internet "nanny" application called "Bsafe Online". It is recording your conversations.
I can help you. You have done good work to research your plan and find out about your benefits. The problem is, your insurance company AND Byram failed to help you in the way that they could have, to make this easier for you.
Sorry this is so long, but I think you will find it very helpful
Before I answer your detailed questions, first I will just say that your insurance company is there to help you in situations like these, at least, they SHOULD be.
I worked for Blue Cross Blue Shield for years. Here is my suggestion:
First, (even though this is in collections already) call your insurance company and ask a customer service rep to call Byram. When I worked for BCBS, I dealt with Byram several times in this exact circumstance. I can tell you that I have requested and seen them re-bill claims, MONTHS after initially billing. So the fact that they told you they could not re-bill seems shady. The customer service rep CAN and SHOULD call Byram for you and ask them to resubmit the charges under pharmacy. The lazy reps at Byram who put you into this situation will not be able to tell the insurance company they can't re-bill, because the insurance company will know better.
If your customer service rep refuses to do this, or gets snarky, calmly ask to speak to a supervisor. You may need to hold, but this should do the trick. If you still cannot get them to help you, inform the supervisor that you WILL be filing a complaint with the Blue Cross Blue Shield Association (you don't really have to, but you can if you want). Also, you can ask to speak to the manager of customer service, who is in charge of all of the supervisors. They cannot refuse your request, if it comes to that.
If they still don't help you, then call Byram yourself and ask to speak to a supervisor immediately. The fact that they didn't simply re-bill your insurance under pharmacy upon your request for them to do so is RIDICULOUS. Outline the situation briefly with the customer service agent, but if he/she keeps asking questions, calmly remind them that this is a matter for a supervisor and you don't wish to waste any more time than you already have on someone who cannot help you.
Once they agree to re-bill, call your insurance company and respectfully ask them if they could please process the claim on an expidited basis. We called it a "hot" claim, but they may have different terminology. For this, you will need to ask for the department at your insurance company that handles pharmacy claims, because it may be a seperate department than your medical coverage.
Once the insurance payment is made to Byram, the collections company SHOULD receive notification of this. But you may want to ask the collections company if it would be faster and easier for you to fax proof of this payment to them (such as an Explanation of Benefits).
Sorry, I do not know the answers to questions 1, 3 or 4.
2.) What are the options in front of me for dispute/resolution?
Answer: You can complain to supervisors at both Byram and your insurance company for not taking you out of the middle of this mess. I feel you were lied to as I have personally special-handled claims from Byram re-billed the insurance under pharmacy. Was Byram obligated to bill it under pharmacy to begin with? No. Is their customer service poor and incompetent for not addressing your problem more efficiently? Absolutely!
5.) can i force them to adjust 2 months supplies as mentioned in above point 7?
Answer: Unfortunately, probably not. If you accepted the delivery then it is likely too late. It wouldn't hurt to ask Byram to bill this 3 months supply as 1 month to the insurance company, though, and waive the difference in the chage to your favor. It really would be the LEAST that they could do, at this point!
Good luck to you! And congratulations on your twins!!!
Gotta love media monitoring right now….essentially turns social media into a customer service channel
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You could always shop online.
Download the free version of Superantispyware. Will find what all other miss, or unable to delete. Update and run an indepth scan. Recommend you reboot after to be on the safe side.
Minddoctor, France
Can anyone recommend a good service for monitoring 'social interaction?' likes on Facebook, tweets, LinkedIn shares etc
Using #MongoDB Monitoring Service? MMS helps the team to catch issues earlier and fix them faster. bit.ly/vlE2TG
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